Small Business Services

Running a small business comes with enough challenges – your tech stack shouldn't be one of them. At OK200, we help small businesses streamline operations, connect systems, and confidently adopt the right tools to power growth.

Whether you're tangled in spreadsheets, struggling with out-of-sync tools, or curious about what AI could do for your workflow, our team is here to help. We make tech make sense. The packages below are geared towards small businesses with a team of 1-5; if you have a bigger team with more tools and requirements - contact us for a custom price.

What We Offer

SME Tech / Software Health Checks

$800 flat fee

What We Do:

  • Audit your current technology and business workflows
  • Identify inefficiencies, security risks, and outdated tools
  • Explore day-to-day tech frustrations
  • Evaluate current subscriptions, licensing, and unused software
  • Assess data consistency and integration between tools
  • Review backups, disaster recovery, and system reliability
  • Provide tailored tech recommendations

What You Get:

  • Clear report of current tools, usage, and value
  • Insights into risks and areas for improvement
  • Suggestions for automation and system consolidation
  • Checklist of quick wins and long-term improvements
  • Prioritised action plan tailored to your budget and team

CRM Setups & Integrations

From $1,500

What We Can Do:

  • Help you select the best-fit CRM platform for your business goals
  • Import and organise existing contacts and data
  • Set up pipelines, custom fields, automations, and tagging
  • Connect CRM to your website, email, calendar, and other tools
  • Configure user roles and permissions
  • Train your team on how to use and maintain the CRM

What You Can Get:

  • A properly configured CRM that reflects your sales process
  • Consolidated and clean contact database
  • Better visibility across your leads, customers, and follow-ups
  • More efficient workflows through automation
  • Confidence your team knows how to use the system

Software Setups & Integrations

Custom pricing from $800

What We Can Do:

  • Evaluate your software pain points
  • Recommend modern tools tailored to your business operations
  • Set up and configure new software platforms (e.g. inventory, finance, booking)
  • Build integrations between platforms (e.g. Xero, Shopify, job management systems)
  • Consolidate redundant or overlapping tools
  • Migrate data between systems safely and securely
  • Provide staff onboarding and usage documentation

What You Can Get:

  • Simplified day-to-day operations with less double-handling
  • Systems that talk to each other and reduce manual entry
  • Improved data visibility and fewer admin errors
  • Less time spent switching between tools
  • A clearer understanding of your business performance through unified reporting

AI Tool Consulting

$500 session or custom quote for larger projects

What We Can Do:

  • Review your workflows and manual processes to spot AI opportunities
  • Identify repeatable tasks suitable for automation or augmentation
  • Research and recommend off-the-shelf AI tools (e.g. chatbots, data extraction, scheduling)
  • Assess whether custom AI or low-code solutions may be beneficial
  • Configure and test selected tools in your real-world environment
  • Provide staff onboarding and change management support

What You Can Get:

  • A clearer understanding of practical, affordable AI use cases
  • Actionable recommendations tailored to your business needs
  • Confidence implementing AI with minimal disruption
  • Time saved through automation and reduced admin work
  • Support from experts who know both tech and small business operations

General Software Help

$POA - Got a little problem we might look at?

What We Can Do:

  • Help fix frustrating issues in your current software setup
  • Investigate tools that aren't syncing or updating properly
  • Support staff struggling with clunky or confusing software
  • Help you select tools better suited to your team’s current needs
  • Clean up messy data in your existing systems (e.g. contacts, inventory, jobs)
  • Assist with account setup, permissions, or logins across systems
  • Help migrate from legacy systems to modern platforms
  • Review your current subscriptions for overlap or overpayment
  • Act as a tech liaison between your team and a third-party software vendor

What You Can Get:

  • A clearer understanding of your current setup and what’s holding you back
  • Practical advice and hands-on fixes for immediate problems
  • Less time wasted on repetitive admin or outdated tools
  • Cleaner, more organised digital systems
  • Confidence that someone is looking out for the tech side of your business